You only get one character slot per server.

When customizing your character, you can choose your name. The names are unique even across servers.

After completing the character creation, you will see another short cutscene and then start the tutorial that will teach you the basics of the game. Once finished, you will wash on the shores of the Aeternum and begin your journey. Make sure you complete all the tasks on the beach before moving to the settlement. Beach Quests are a prerequisite for unlocking some important quests in your starting settlement, such as gaining access to the questline that allows you to set up your camp and proceeding to faction quests that allow you to choose your faction.

New World has no classes. You can equip any type of weapon and armor at any time, and when you use it, you gain experience, which allows you to unlock more abilities and passive skills.

The game is played with a typical WASD move, although everything can be adjusted in the settings.

To access the interface press "ESC" and you will be able to select several tabs at the top of the screen. One of them allows you to enter the settings page.

The most used screens of the user interface are the inventory, which can be accessed by pressing "I" or "TAB", the character screen ("K") and the world map ("M").

You can access the chat by pressing "ENTER" and you can quickly switch between chat channels with the "~". The chat is customizable, so if you want to filter specific channels, press "ESC" and find the channel settings button in the chat window.

To pick up items or gather resources, come closer and press 'E'. You need the right tool for many things.

You can run with "SHIFT" and jump or dodge with "SPACE" depending on your inventory load. There are 3 different hardware loads that affect your mobility. Light, Medium and Heavy. New World does not have the traditional jump, but rather a jump or side step if you step over the “light.

Most of the items in your inventory can be interacted with by right-clicking and selecting the option you want. You can also repair or rescue equipment this way.

Fall damage is minimal, so you can usually jump off very high cliffs without fear of dying.

Levels and attributes
You will gain experience by killing monsters, completing quests, collecting and creating. You can reach the maximum level of 60.

You can see your current progress at the bottom of the screen or by pressing "K" and displaying your character screen. You can see the numerical values ​​by hovering the cursor over the bar.

Upon reaching a level, you will receive an attribute point that you can spend on one of the 5 character attributes in the game:

- Strength: Determines damage to melee weapons.
- Dexterity: Determines the damage done by ranged weapons, also slightly affects the damage of some melee weapons such as the sword.
- Intelligence: Increases damage from magic attacks.
- Focus: Basic stat for healers.
- Stamina: Increases health.

At level 1, you start with 5 points for each attribute. Each time you reach a level, you will receive extra attribute points that you can spend on an attribute of your choice. A total of 190 points can be spent for leveling up, not including item and gem bonuses. You can also earn extra points on certain attributes by using jewelry and gems that are built into armor and weapons.

You'll also unlock additional character perks at certain character level milestones. You can view these milestones by pressing 'K' and clicking on the 'view milestones' button in the lower right corner of the screen.

Level 5: Second weapon slot and unlocks the Survival Mission to conquer the camp (you need to complete the initial tasks at the beach and in the starting settlement before receiving the Survival Mission)
Level 10: Unlocks the ability to duel with other players and unlocks the first bag slot
Level 15: Unlocks the ability to buy the first house, upgrades the camp to level 2, and unlocks a third slot for consumables.
Level 20: Unlocks the ring seat; Unlocks the Azoth Staff Tier 1 mission (You must first complete the required initial story missions)
Level 25: Unlocks the 3rd camp level; unlocks a fourth slot for consumables
Level 30: Unlocks the Second Bag Slot, unlocks the Level 2 Nitrogen Mission for staff
Level 35: Unlocks the ability to buy a second home
Level 40: Unlocks the earring socket; Unlocks a quest for a Tier III staff; Unlocks the 4th level of the camp to be upgraded
Level 45: Unlocks the third bad place
Level 50: Unlocks the ability to participate in invasions
Level 55: Unlocks the ability to buy a third house; Unlocks the tier 5 camp upgrade
Level 60: Unlocks the ability to participate in the Rush to the station

Your character gains combat experience by killing a mob or reduces the XP for dealing damage to the mob if someone else is fighting the mob next to you.

XP in the group:

  • As long as the group (as a whole) deals 15% damage to a creature, everyone in the group receives the XP and a chance to loot.
  • Group members will need to meet the requirements to obtain a loan; performing actions such as taking damage, healing, blocking in the last 2 minutes, and staying at a certain distance from the slain creature. Note: Ranged characters are not afraid - we chose a distance well beyond the range of normal attacks.
  • The amount of XP awarded when an enemy is killed by a group is adjusted based on the number of groups and the number of players in those groups.

If you kill a weaker creature, you will experience diminishing XP gains of 40% for creatures 10-19 levels below your level and 80% for 20+ levels below your level.

If the enemy is 10+ levels above your level, you won't be able to see their level and you will see a skull icon above the creature. The skull icon indicates that the enemy has the following properties: it melts the player instead of leaving him on the verge of death, has an increased perception range of +10 m and is not shaken by the player. Enemies will also receive armor buffs starting at 3 levels above your level, and will also receive a damage boost 5 levels above your level

When leveling up, you'll usually want to spend your points on your main attribute, so if you're using melee weapons to level up, only increase your strength and only include points in your constitution if you're having a hard time surviving.

Another secondary form of character development is the Reputation system, which tracks your contribution to any territories belonging to the Aeternum factions. All activities that you do in a territory reward you with a small number of Fixed Points, and when you have enough of them to advance in a rank, you can use them to unlock special bonuses that apply when you are in that territory.

Weapon Skills and Mastery
Each weapon has its own New World mastery tree. You can find them on the character screen in the "Mastery" tab. These specializations will advance independently of each other. The more you use a given weapon, the more experience you gain in this mastery.

Each specialization has two trees that usually focus on different aspects of the weapon: for example, the Ax has one tree that focuses on melee attacks and the other that gives access to ranged skills. In addition to the three active skills that become available as you progress down the tree, there are also various passive skills that give you extra weapon bonuses. To progress in the tree, you must first spend one point on the previous level to unlock the skills of the next level. The final level requires 10 points in the tree, making sure you cannot get the ultimate skills of both trees at the same time.

Each mastery can be upgraded to level 20, and for each weapon there is a total of 38 skills (19 on each tree), so you'll have to choose between the two trees and their skills. You can't get them all. You can always redefine your mastery on the character screen. This is free, as long as you are under level 20. Higher-level characters and those who have already achieved mastery must spend Mercury to change specialization. This will reset the points you have already allocated so you can redistribute them. Your weapon proficiency progress does not reset - when you reach a certain level, you keep it.

Weapon slots

You have a total of two weapon slots and you start with only one available. Second slot unlocks at level 5. Use your second slot to carry an additional weapon that you can swap into during combat. You can easily switch between them using keyboard shortcuts (1, 2). There is no limit to the weapons you can carry, so you can equip any combination of any 2 weapons in New World.

Stuff have weight and your inventory can only hold that much. You can see your current weight limit using the bar at the top of your inventory. If you're overburdened you won't be able to dodge or escape, which could be a death sentence in combat, so keep an eye on your inventory and free up some space before it's too late.

Most of the equipment and weapons you find from monsters or chests can be recovered to destroy them and get some resources. They weigh less than the item itself, so it's a good way to shed some weight. This way, you will also receive important parts for repair.

To repair an item, make sure you have the required parts to repair, then right-click the item and select repair. This will cost you a small gold fee and a certain number of repair parts. You can always see how many repair parts you have at the bottom of your inventory.

Once an item reaches 0 durability, it will have a significantly reduced performance (half load, no perks), but will still be usable and will no longer be automatically demountable.

The repair parts themselves are not tradable. Repair parts can only be obtained through emergency equipment. However, Repair Kits can be crafted and bought / sold to other players.

Your inventory also has a quick search where you can enter the name of any item to filter it, and several sort options. You can also see your current gold balance at the bottom and send a coin to a friend by using the "Give a coin" button next to the balance.

You can increase your weight as you level up by unlocking more bag slots and then equipping your bag. The higher the level of the bag, the more weight you can carry. The first place for the bag can be unlocked at level 10, the second at level 30, and the third at level 45.

Progress in New World is broken down into tiers and tiers. As you progress through the game, you'll be able to equip higher-tier equipment. The higher the level, the higher the overall equipment score and the stronger the character. Along with the levels, there is also a level requirement for each piece of equipment in the game.

In general, a higher tier item is always stronger than its lower tier counterpart, unless it is crafted using very high skills and is lucky to roll up some very good perks.

There are different types of armor in the New World. You can get armor by dropping, killing mobs, looting chests scattered across the Aeternum, or acquiring a crafted item from a trading post or creating one yourself.

There are various rarities of Cupids in the game. Plain (gray), Uncommon (green), Rare (blue), Epic (purple), Legendary (orange).

The armor is divided into tiers 1 through 5, and each piece has an associated equipment value. The higher the equipment score, the better the equipment item, assuming the same rarity and perks.

Each piece of armor is assigned a weight. You can check the weight of an armor by hovering over an item in the inventory screen and looking just below the item's image. Each equipped piece of armor is assigned to the total weight of the equipment. There are 3 levels of equipment weight. Light, normal and heavy.

Light - while wearing light armor, your dodge is a quick roll that covers a long distance. Light armor is less protective.

Normal - When wearing a normal weight, your dodge is a quick jump. This strikes a good balance between protection and mobility.

Heavy - While wearing heavy armor, your dodge is a slow dodge. Heavy armor restricts your mobility but provides the best damage mitigation.

You can see the total armor weight in the inventory screen by looking at the top left corner of the screen.

You can mix and match the types of armor to get the weight and relief that best suits your playing style. Armor can also have gem slots. You can put a gem into a slot to get extra attribute points in a specific attribute. Armor can also have perks that can increase your mitigation.

Equipment in the New World may have certain perks (bonuses). For example, an armor may have a "blessed" perk that gives + 5% more health than all incoming healing effects. Both armor and weapons can have perks.

How many perks an item can have depends on its equipment value. An item with a lower equipment value can have one perk, with a maximum item value of 3

When you collect an item, the perks will be distributed randomly. Stuff obtained from faction or quest vendors, as well as legendary or named items, usually have predefined perks.

While crafting you cannot control the overall result of an item, all of its stats and perks will be random. However, you can pick one specific perk using the crafting modifier. There are many different crafting modifiers; they are generally rare and come from many different sources. Everything from trees and boulders to certain creature types has a low chance of dropping a crafting modifier. Combine the maximum amount of Mercury with the crafting modifier to try and get the most powerful crafting effect.

A full list of New World perks can be found here:

Fight in New World is action-oriented and does not use a card targeting system like most other MMOs. Instead, you have to manually aim your attacks. Hit boxes are very precise and you can often dodge under a sword or narrowly avoid arrows.

You can perform a light attack with any melee weapon by pressing the left mouse button, and a heavy attack by holding it down longer. Heavy attacks can be used to break someone else's block. You'll also get up to three special weapon attacks, which are tied to Q, R, and F by default. They have a cooldown, but often do a lot of damage or have other effects.

It is often very important to block attacks or even avoid them. How effective your dodge is depends on your equipment: if you are wearing very heavy armor, your dodge will not cover much of the distance and you will still be vulnerable, while dodging with light gear will give you a lot of maneuverability.

Many heavy attacks and abilities also give you GRIT, which is a mechanic that will make your attack less likely to be interrupted by damage. You will notice a golden glow around the character performing the GRIT skill. Otherwise, a hit will shake your character and interrupt your abilities.

There are three factions of players in the game: the Marauders, the Syndicate, and the Alliance. Players can only join a company belonging to their faction and the choice is permanent so it's important to choose the same faction as your friends if you plan to join a company with them.

During PvP quests you will be able to fight freely with the players of the other two factions, but never with your own faction.

Completing faction missions (available from faction NPCs in any settlement) rewards XP, gold, and faction tokens. These tokens can be spent with the same NPC to unlock higher levels of rewards such as armor and weapons for the faction.

You can press "M" at any time to display the world map. There you will find all the territories and settlements in Aeternum, as well as the forts that factions can fight for. If you click on a territory marker you will find information about the current martial law of influence, and if you look at a settlement you will see its current ownership and tax settings. If you own a house in any settlement, you will also see an icon that allows you to reach it quickly (for a fee).

Each territory also has a tab on the world map showing your current position, and this is where you can spend points as your position grows.

You also have access to a legend that shows the different biomes and the resources you can find within them. The map also shows points of interest that you have already visited, and if you zoom in as much as possible on a settlement, it will show you where you can find certain crafting stations or NPCs.

You can right-click anywhere on the map to set a waypoint. This waypoint will appear on your compass and will be shared among your teammates, so you can use it to coordinate where to go next.

Settlements and forts
In New World, there are predetermined settlement locations in Aeternum, so players will not be able to freely build. Each settlement location will have a predefined layout that players will build upon when they take control of a settlement or fort.

Aeternum is divided into separate Territories, many of which will have their own Settlements and forts. Settlements are a place to socialize, live, craft, trade, work on city projects, and support your faction through faction missions. Settlements also serve as a respawn point for players after death.

A territory fort is the main defense point of a territory. This is what is attacked in a war when PvP sieges take place. Open world PvP can also be done in forts to get extra bonuses for your faction. It is also a battlefield used during invasions, which is a PvE horde mode offered by New World. This is also where players need to go to claim unoccupied territory at the start of the server.

The governor of a territory controlling company can set taxes for anyone who uses the services of the settlement. They can also start urban projects to which everyone can contribute. City Projects are used to upgrade your settlement's crafting stations, activate lifestyle bonuses, or build defenses for a nearby fort. These upgrades can be lost or degraded if the territory fails to defend itself against the Contaminated invasion.

To be a resident of a territory, you must own a home in a settlement in that territory. You don't lose your home or belongings if your settlement changes hands after a siege.

PvP open world
To participate in the PvP open world in the New World, you must apply for PvP. To mark a flag for PvP, you must complete the introductory missions and join a faction. Once you join a faction, you can report to PvP by going to the settlement and pressing the default "U" key. This will enable PvP for your character and you will be able to attack and be attacked by other players in the open world.

If you die for another player in the open world, you won't drop your items. Your equipment will lose its durability (as in PvE) and you will have to respawn at the closest respawn point. However, if you kill another player in the open world PvP, you will be rewarded with experience, faction tokens, and an item reward for killing a player. Rewards are based on how long the player lived during flagging, and you will only receive your reward once you've reached the minimum threshold.

Faction missions
After joining a faction in the New World, you can participate in faction missions by going to the faction leader in any settlement and accepting faction missions. Both PvP and PvE missions are available.

If you decide to go on a PvP mission, you will be automatically marked as PvP. These missions require players to go to contested areas where opponents of your faction will also compete to achieve their own goals. If you die during a faction mission, you will not receive credit for any part of the mission and you will have to restart it if you wish to complete it. If you successfully complete the mission, you will be rewarded with the faction leader and will also weaken the influence of enemy factions in this territory.

If enough of these missions are completed by your faction, you will send the territory to a contested state and then war can be declared.

Open World Forts (Faction Control Points)

Faction Control Points are capture points and are found in all territorial forts. Players can claim these points with more members of their faction at the point than other factions. Conquered forts will remain conquered until another faction captures the fort itself or wins the territory war.

  • Players must be marked with a PvP flag to enter any fort.
  • Checkpoints will be activated 60 minutes after the end of the war or invasion.
  • Controlling a fort provides faction members with a 5% increase in experience gained and a 20% increase in influence in this territory.
  • Each fort has a unique global bonus provided by its controlling faction:
    • First Light - Reduces fast travel weights costs from 5 azoth to 10 weights to 1 nitrogen per 10 weights for a control fraction.
    • Monarchs Bluff - Reduces fast travel costs from 5 Nitrogen per 100 meters to 1 Nitrogen per 100 meters for fraction control.
    • Windsward - Increases the amount of items obtained by gathering by 5% for the controlling faction.
    • Everfall - Reduces trade taxes by 5% for the controlling faction.
    • Brightwood - Reduces housing taxes by 5% for the controlling faction.
    • Cutlass Keys - Reduces the base cost of fast travel in Azoth by 50% for the controlling faction.
    • Weavers Fen - Increases Coins, Experience, Territory Reputation and Faction Tokens from faction missions by 5% for controlling factions.
    • Restless Shore - Increases the Coins, Experience, and faction tokens for Tainted Gaps by 5% for the controlling faction.
    • Mourningdale - Increases Coin rewards and Expedition experience by 5% for controlling factions.
    • Ebonscale Reach - Reduces refining taxes by 5% for the controlling faction.
    • Reekwater - Reduces crafting taxes by 5% for the controlling faction.

It takes 5 minutes for a solo player to capture a point, and this time will decrease as you add more people, with a limit of 2 minutes 30 seconds for a full group of 5 interceptors.

It is important to note that there are participation limits in the area near the forts to ensure that faction checkpoint battles do not harm server performance. These limits ensure that only 25 people per faction can be near the fort.

Siege battles

Siege battles are 50v50 instance battles that take place after a territory is weakened.

There is a registration system to participate in siege battles in the New World. After a war is declared, if you want to take part in it, you will have to go to the appropriate fort and enroll in the war.
The siege weapon is available if it has been upgraded through the city blueprint before the siege begins.
Siege ammo and other items can be purchased from the Armory during a siege. You will earn currency that you can spend in the Armory during a siege by killing enemy players.
These are instance battles that take place in a fort in the corresponding territory.
Defenders must defend their claims by defending the flag at the center of their fort.
The attackers must break through the fort and capture the flag.
Sieges are also timed, so if time runs out before the attacker captures the flag, the defending team wins.
If you lose a battle, you won't lose any items in your personal warehouse / apartment.

Incentives to Control Territory - There are a number of benefits for all members of the faction controlling territory, as well as additional rewards for the controlling company.

  • Any two settlements controlled by the same faction will have the settlement stores connected. Players can transfer items from the storage associated with their current location for a fee in the form of coins.
  • A resource cart has been added to each city, providing members of the controlling faction with small amounts of ore, leather, wood, fiber, food or oil, as well as small amounts of refining agents such as tannins or sandpaper.
  • When territorial taxes are outstanding, all company and faction bonuses are disabled.
  • Faction bonuses: 10% more harvesting in Controlled Territory, +50 Happiness in Controlled Territory
  • Company bonuses: 70% discount on fast travel to the controlled territory, 30% reduced taxes in the controlled territory, 20% reduced house purchase costs in the controlled territory


  • Duel can be initiated by any player above level 10, regardless of faction status or PvP flag
  • Duels cannot be initiated in settlements or during a war / invasion.
  • Players initiate a duel by hovering over another player's name and clicking "Invite to duel" or by talking "/ duel [player name]”
  • Outside interference will end the duel
  • You can duel solo or in groups of up to 5 members each!
  • There are no penalties for losing a duel (e.g loss of equipment durability)

Rush to the station
Rush to the station is an endgame instance PvPvE mode where 20v20 players fight for control of the mysterious and dangerous island of Nauthynos. Teams need to coordinate and balance their time by gathering resources, building their outposts, capturing objectives, and defeating enemy players. Players must be level 60 to compete.

You can register to compete in Outpost Fever at any settlement or facility after reaching level 60.

Territorial classification
While in Aeternum, you will gain a position in each of the territories. You can check your position in each territory by pressing "M" to view the map and then clicking on "Territorial positions" on the left hand side.

By killing monsters, completing missions and other activities in a certain territory, you will gain permanent experience in that territory. Once you level up, you'll be able to choose from some specific benefits in that territory, such as increased storage space, increased XP earnings, lower crafting station fees, lower property tax fees, increased gathering speed, increased faction token rate, increased housing items and the possibility of owning a home in this territory.

Tasks and journal
There are many NPCs in the settlements who will give you different types of quests. You can always read about active missions in your journal ("J"). You also often find items in the world that have a faint blue flame around them that you can read and add to your journal for some experience.

Regular Story Missions: Talk to the beach observer, the judge in the village, or any other character with a white exclamation mark above their head.

Faction Quests: When joining a faction, a faction NPC will always have a set of PvE and PvP quests for you. They reward XP and faction tokens.

City Projects: These missions can be accepted on the city board in any settlement and will usually ask you to bring materials to help improve one of the buildings in the city.

Active missions will appear in the top right corner of the screen, and you can open your journal to choose which ones to track or even abandon them altogether.

Things that should always be picked up first:
- Some flint and wood: you always need enough to be able to set up the tent quickly if needed.
- Water, herbs, any food items: all of them can be used to create helpful potions and food.
- Abrasive paper, tanning agent, sand flux, solvent: necessary for refining. If you don't need them yourself, they'll get a decent price at the point of sale.

Each settlement has a place to store items and materials. Storage is personal and no one else can take what you leave there, but space is limited. You can increase your storage space by spending points that you earn through the Permanent Territory System. There are a lot of storage boxes in the settlement, usually near a trading post and crafting stations, and they all have the same items.

Stuff in the warehouse are automatically used when crafting in the same settlement.

However, storage space in different estates is not shared. This means that if you plan to move to another settlement, you have to take your belongings with you. However, there is an exception to this rule. If your faction has multiple territories, your storage can be shared between these territories.

There are also personal storage crates that you can place in your home giving you access to the settlement's storage.

Selling items and trading post
There are no NPC sellers to buy or sell you stuff. All trade is done through a trading post that is local to each settlement - just like a warehouse. Stuff can be sold directly from stock, there is no need to withdraw them early.

You can buy a house in any settlement as long as you have at least 10 people in that territory and reach level 15 or higher to unlock the Owning a House perk. Homes are divided into tiers, with higher-tier homes cost more, but also have more perk for ownership. The houses can be decorated and offer a fast travel option, for a 100g fee and renewal, as well as trophy bonuses.

You can find many more details on housing in our housing guide.

There are 4 types of mobs in New World:

Heartless unfortunates of the New World. These creatures have eternal life, but without a soul. They died on the island in some horrible way and are now half-dead. These are the undead versions of the mobs in New World

Angry Earth
Pure Natural Power of the Island fighting against the people who came to spoil it. Nature tries to imitate the figure of people and animals that they see. Some are more humanoid and some are just monsters. They mask themselves to fight what they believe to be an infection.

The ancients
A civilization that did exist on Aeternum and harnessed the power of Mercury. They used Mercury to power their technology. There are tributes to their community throughout Aeternum. Something happened to the Ancient, and no one knows exactly what happened. The remnants of their civilization are scattered all over Aeternum, full of secrets for players to discover.

In Aeternum, the world is fighting through Corrupted. They notice players getting stronger and build their settlements and then fight back. They can block the way or build a summoning portal that summons multiple enemies of the same type into the player's area.

Lost can be found mostly near the starting areas, Angry Earth mobs are high-level mobs that can be found in the northern parts of the map such as Edengrove and Morningdale. The ancients are all over the map and you will begin to notice the structures of the Ancients. They can often be found by crossing stone bridges and in stone towers and buildings. Corrupted are also scattered across the map and can be found in mining locations, Corrupted Gaps, and the northernmost part of the map - Shattered Mountain.

As you start encountering higher-level mobs, they'll gain extra skills. Depending on the mob type, they may start using healing potions, skeletons may gain a second health bar after defeating them, and other mobs may have similar surprises for you.

There are several resources in Nowy Świat. Some of them can be harvested with Gathering Skills, and some resources can only be obtained from Loot Chests scattered throughout Aeternum.

You can find general resource locations by pressing "M" and opening the map, then clicking "Resource Locations" on the left side of the map.

For more detailed information on resources, see our Harvesting Guide.

Craft is the main focus in the New World and each crafting skill is capped at 200. Reaching higher levels in these trading skills allows gatherers to track higher tier resources, acquire additional materials while upgrading, and crafters will be able to craft items with higher equipment scores and more perks that rival the best items in the game. The skills of the crafted items are mostly random, but can be influenced by special resources.

Craft professions:

  • Armorer: melee weapons
  • Armorsmith: light, medium and heavy armor
  • Jeweler: trinkets and jewels
  • Engineer: Ranged weapons and ammunition
  • Arcanist: potions, tinctures, magic weapons
  • Cook: meals and drinks with bonuses and health regeneration
  • Furnisher: furniture, warehouses and trophies for players' homes

You can craft basic level items, low level items in your camp, and higher level items can only be crafted at crafting stations within settlements. In a settlement Press "M" to open the map and hover over the icons to locate a specific crafting station.

To craft a specific item, you must have the required refining materials. You can craft items in bulk, and the more you use a certain crafting skill, the better you will become at it. You are not limited by the amount of crafting skills you can master.

You can invite any player to your group by right-clicking on their name in chat or by searching for them in the "friends" tool. You can also track another player and press the default "H" key to bring up the menu. When in a group, you can see each other on the map and in the group widget, and you can also share the chat in the group. Experience is not automatically split, and neither is loot.

You can access your friends list by pressing "ESC" and checking the top left corner. It will show you how many friends are online and you can click the icon to access your friends list, search for players and invite them to your group, or add them to your friends list.

Voice chat
New World supports in-game voice chat. The default key for using VOIP is to press and hold "V". You can change the hotkey and the voice chat volume in the settings.

When in a group, your voice chat is set to group voice chat by default, and you will have to manually override this if you want to talk to or listen to someone outside of the group.

Ping wheel
Another form of communication in the New World is the use of the ping wheel. The default Ping key is the middle mouse button. You can signal things like Moving, Attack, Someone's Here, Need Help, Need Heal, and Loot Here. All of this can be individually assigned to a specific key without using the scroll wheel.